I booked through my university - who do I pay?
If you booked a room with us via your university, your payment dates and terms will be dependent on your university.
We recommend that you contact your university directly, or log into your university student portal, for more advice and information. The terms relating to payment will likely have been made clear at the point of booking, but your university should make them easily accessible to you.
You can also contact the team at the property you have a booking at if you’re struggling; they are available 24/7 via email, telephone and in-person at reception.
Related
Booking Terms & Conditions
Allocation Guidance
We understand how important your preferences are when choosing a room, whether this be who you live with or whereabouts you live within our properties. We work hard to try and accommodate your preferences, however there are certain factors that make it easier for us to do this.