Policies

We understand how important your preferences are when choosing a room, whether this be who you live with or whereabouts you live within our properties. We work hard to try and accommodate your preferences, however there are certain factors that make it easier for us to do this.

In the event you need to cancel your booking, you can find the cancellation policy for your academic year right here.

Thinking about rebooking? This policy details the conditions relating to booking to live with us for another year.

We want you to have a positive living experience with us. Read on to find out about signposting, support, the role of our teams and more.

We're committed to our residents feeling safe, secure and supported. Find out how to report anti-social behaviour and access support.

It’s more than a room. It’s always putting you first.

We hope you have the best experience living with Student Roost and encourage honest feedback. Fill in our form here.

We understand the importance of having guests over for our residents and want everyone to feel comfortable inviting their friends and family to visit.

Please read this privacy policy carefully as it describes how we collect, use, store and transfer your personal information.

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