Marketing Terms & Conditions
New customer offers and promotions
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Rebooking and loyalty - offers and promotions
Prize draws and giveaways
Registered attendees of the RoostFest event held on 16 May 2026 at Hollis Croft will be entered into a prize draw to win X1 £300 Ticketmaster voucher, subject to these terms and conditions.
1. This offer is only available to attendees of the RoostFest event at Hollis Croft at any time between 02:00pm BST on 16 May 2026 and 08:00pm BST on 16 May 2026 (“Entry Period”).
2. To be eligible for the prize draw, attendees must:
- attend the RoostFest event held by Student Roost at Hollis Croft on 16 May 2026 during the Entry Period and register their attendance upon entry or at any point during the event with a member of the Student Roost team; and
- be undertaking a course of study at an institute of further and/or higher education in Sheffield during the 2026/27 academic year; and
- be aged 18 years or older.
Attendees who do not log their attendance on their day will not be eligible for the prize draw.
3. Participants who log their attendance or attend Hollis Croft outside of the Entry Period will not be eligible for the prize draw.
4. Signing up to attend the RoostFest (here: https://info.studentroost.co.uk/roostfestsignup) is not sufficient to be eligible to enter the prize draw. Attendees must register their attendance on the day at the Hollis Croft welcome desk to be eligible for the prize draw.
5. Student Roost accepts no responsibility for any attendance not successfully registered during the Entry Period due to a technical fault, technical malfunction, satellite, network or server failure of any kind or any human error.
6. Only one entry into the prize draw per eligible attendee is permitted.
7. The winner will receive X1 £300 Ticketmaster voucher (the “Prize”)
8. Student Roost reserves the right to substitute the Prize with an alternative prize of equal value if for any reason it is unable to procure the Prize. No cash alternative is available.
9. Use of the Prize is subject to the terms and conditions of the issuing organisation. Student Roost is not liable for any loss or damage arising out of a winner’s use of the Prize.
10. The Prize is personal to the winner and is non-transferable.
11. The winner of the prize draw will be chosen from all eligible entries by random draw at 12:00pm BST on 22 May 2026. The winner will be notified by 17:00pm BST on 29 May latest, using the email address provided in the attendance capture form.
12. By giving their email address when completing the sign-up form for the RoostFest event, the winner of the prize draw consents for their email address to be used by Student Roost for the purpose of contacting them in connection with the prize draw and to send them the Prize.
13. The winner must provide satisfactory evidence of their student status and city of study within 7 days of receiving notification that they are a winner. If the winner fails to provide evidence to Student Roost’s satisfaction within 7 days, they will forfeit the Prize and it may be re-drawn at random from all eligible entries and a new winner chosen. If there is any doubt or dispute as to whether or not the evidence provided is satisfactory, the decision of Student Roost will be final, and no correspondence will be entered into. The winner will be sent the Prize via email from Student Roost.
14. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.
15. Student Roost reserves the right to withdraw or change this prize draw at any time.
Promoter: Student Roost, Alpha Tower, 14th Floor, Suffolk Street Queensway, Birmingham, B1 1TT.
Students who complete the ‘Best start to’ Instagram daily social giveaway hosted by Student Roost, between 9.00am BST on 14 September 2026 and 8.59am BST on 25 September 2026 (“Entry Period”), will be entered into a daily prize draw to win x 1 of the items listed below (the ‘Prizes’), subject to these terms and conditions. Only one prize can be won per qualifying customer.
Day 1
14 September 2026
£250 Uber Trip voucher
Day 2
15 September 2026
£400 ASOS voucher
Day 3
16 September 2026
Instax Fujifilm camera with built-in flash (Black) and Fujifilm Instax mini film classic bundle (x2 available to win)
Day 4
17 September 2026
£200 IKEA and £100 M&S voucher
Day 5
18 September 2026
£150 Ticketmaster voucher
Day 6
21 September 2026
£400 Sainsbury’s voucher
Day 7
22 September 2026
Meta Quest 3S All-In-One Mixed Reality Headset and Controllers, 128GB, White
Day 8
23 September 2026
£400 GAME voucher
Day 9
24 September 2026
£250 Virgin Experiences voucher
Day 10
25 September 2026
£800 Jet2 Voucher
1. To qualify, a customer must:
a. Be undertaking a course of study at an institution of further and/or higher education in the United Kingdom during the 2026/27 academic year; and
b. Complete the ‘Best start to’ daily giveaway post, completing the following steps
c. Follow Student Roost on Instagram (@StudentRoostUK); and
d. Like the daily giveaway post; and
e. Tag 3 friends in the comments; and
f. Share the post to their story; and
j. be at least 18 years of age or older; and
h. be undertaking a course of study at an institution of further and/or higher education in a Student Roost city during the 2026/27 academic year.
e. An optional extra 10 entries can be secured by completing the steps 1(a)-1(d) and completing the enquiry form at https://info.studentroost.co.uk/freshers-26
2. ‘Best start to’ forms completed outside of the Entry Period are not eligible for this offer.
3. Student Roost accepts no responsibility for social media or form submissions not successfully completed during the Entry Period due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
4. Only one form submission entry per student is eligible. Students are required to provide information relating to their name, email address, and city of study to complete the ‘Best start to’ form.
5. There will be no cash alternative.
6. Only one entry into the prize draw per day per eligible participant is permitted and only one prize is permitted per winner. Participants can enter on multiple days.
7. The prize is personal to the winner and non-transferable.
8. Winners of the prize draw will be chosen daily from all eligible entries by random draw at 9am BST the following day the prize goes live. Winners will be selected by an online Instagram comment picker, with additional entries for the form submissions manually inserted. The winners will be notified by 16:00pm BST the day after the prize goes live, announced via the @StudentRoostUK Instagram story with their Instagram username tagged.
9. The prizes will be available to collect by winners once they have fully complied with all steps and requirements described in paragraph 1 above and direct messaged @StudentRoostUK to verify their student and university status. The winner will be notified of how to collect their prize.
10. Winners must direct message @StudentRoostUK on Instagram, and provide their email address, plus satisfactory evidence of their ID and student status within 7 days of receiving notification that they are a winner. If a winner fails to provide evidence to Student Roost’s satisfaction within 7 days, they will forfeit the Prize and it may be re-drawn at random from all eligible entries and a new winner chosen. If there is any doubt or dispute as to whether or not the evidence provided is satisfactory, the decision of Student Roost will be final, and no correspondence will be entered into.
11. Subject to receipt of satisfactory evidence, winners of the vouchers will be sent a redemption code by Student Roost to their email address, no later than 7 days of receiving satisfactory evidence, to redeem the vouchers.
12. Subject to receipt of satisfactory evidence, winners of the physical items will be sent their items to their address provided, ordered no later than 7 days of receiving satisfactory evidence, to claim their prize.
13. Subject to receipt of satisfactory evidence, Student Roost will email the winner of the £800 Jet2 holiday voucher with the relevant contact details for Active International to book their holiday with Jet2. The holiday must be booked before 1 February 2027, and the holiday departure date must be no later than 1 February 2028. Student Roost nor Active International will responsible for holiday bookings not completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
14. The £800 Jet2 holiday voucher is only redeemable for one holiday. The winner will be required to select a holiday from Jet2 and email details of the holiday, along with booking information, to Active International to arrange. The winner is eligible to win £800 to spend on one Jet2 Holiday. Any amounts, charges or levies over £800 will be the responsibility of the winner to pay. No cash or credit will be offered for any holiday below the value of £800. Use of the prize is subject to further terms and conditions provided by the issuing organisation.
15. Once Student Roost provides details of the Active International representative to the winner, use of the prize is subject to the terms and conditions of Active International. Student Roost will not be responsible for any loss or damage arising out of the winner’s use of the prize.
16. The use of the Prize is subject to the terms and conditions of the issuing organisation(s). Student Roost is not liable for any loss or damage arising out of a winner’s use of the prize.
17. Student Roost reserves the right to substitute the prize with an alternative prize of equal value if for any reason it is unable to procure the prizes.
18. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.
19. Student Roost reserves the right to withdraw or change this offer at any time.
Promoter: Student Roost, Alpha Tower, 14th Floor, Suffolk Street Queensway, Birmingham, B1 1TT.
Student Roost AirPods (5th Generation) Promotion Terms and Conditions - October Flash Offer
1. Promoter
1.1 The promoter of this promotion is Student Roost ("Promoter").
2. Offer
2.1 The first one hundred (100) customers to make a qualifying booking during the Promotion Period and satisfy all eligibility requirements set out in these Terms and Conditions will be eligible to receive one pair of AirPods (5th Generation) with Active Noise Cancellation & USB-C Charging Case, White ("Reward").
2.2 The Reward is limited to the one hundred (100) qualifying bookings only.
2.3 The promotion will close at 17:00 BST on 30 October 2026 or when one hundred (100) qualifying bookings have been received and validated, whichever occurs first.
2.4 The Reward has no cash alternative, is non-transferable and cannot be exchanged for any other product, service or credit.
3. Promotion Period
3.1 The promotion opens at 12:00 (noon) BST on 5 October 2026 and closes at 17:00 BST on 30 October 2026, unless closed earlier in accordance with clause 2.3.
3.2 Any bookings made outside the Promotion Period will not qualify for the promotion.
4. Eligibility
4.1 To qualify for the Reward, a customer must:
a. make a booking at a Student Roost property during the Promotion Period;
b. book any available room type;
c. enter into a tenancy agreement with a duration exceeding twelve (12) weeks;
d. complete all booking requirements requested by Student Roost;
e. check in to their booked accommodation no later than 31 October 2026; and
f. not have any outstanding rent arrears or other overdue charges on their account at the time eligibility is verified.
4.2 This promotion is available across all Student Roost properties and all room types, subject to availability.
4.3 Only one (1) Reward may be claimed per customer and per tenancy agreement.
5. Allocation of Rewards
5.1 Eligibility for the Reward will be determined by the order in which qualifying bookings are successfully completed and validated by Student Roost.
5.2 The one hundred (100) qualifying bookings meeting all eligibility requirements will receive a Reward.
5.3 Student Roost's decision regarding qualification, validation and allocation of Rewards shall be final.
5.4 Where bookings cannot be validated, are incomplete, fail to satisfy the eligibility requirements or subsequently become ineligible, the associated Reward allocation may be withdrawn.
6. Booking Requirements and Exclusions
6.1 A booking will not qualify for the Reward where:
a. the tenancy length is twelve (12) weeks or less;
b. the booking is cancelled, terminated, withdrawn or amended so that it no longer meets the qualifying criteria;
c. the customer fails to check in by 31 October 2026;
d. the customer has outstanding rent arrears or overdue charges when eligibility is assessed;
e. Student Roost reasonably suspects fraudulent activity, abuse of the promotion or manipulation of the booking process; or
f. the customer otherwise breaches these Terms and Conditions.
6.2 Student Roost reserves the right to request reasonable evidence of eligibility before issuing a Reward.
7. Reward Fulfilment
7.1 Qualifying customers will be notified by Student Roost once eligibility has been confirmed.
7.2 Rewards will be available for collection from the reception of the customer's booked Student Roost property from 9 November 2026.
7.3 Customers must collect their Reward within seven (7) calendar days of 9 November 2026 unless otherwise notified by Student Roost.
7.4 Customers may be required to provide photographic identification and/or proof of tenancy before a Reward is released.
7.5 Where a Reward is not collected within the period specified in clause 7.3, Student Roost reserves the right to deem the Reward forfeited and no replacement or alternative compensation will be offered.
8. Cancellations, Transfers and Changes
8.1 If a qualifying booking is cancelled, terminated, withdrawn or otherwise becomes ineligible before the Reward is collected, entitlement to the Reward will be withdrawn.
8.2 If a customer is eligible for a Reward but subsequently fails to satisfy the requirements contained within these Terms and Conditions, Student Roost reserves the right to withdraw the Reward before collection.
8.3 Room changes, tenancy amendments, transfers or other booking changes may affect eligibility where the amended booking no longer satisfies the qualifying criteria.
9. Availability and Substitutions
9.1 Student Roost reserves the right to substitute the Reward with an alternative product of equal or greater value where circumstances beyond its reasonable control make this necessary.
9.2 Student Roost does not guarantee availability of any specific product batch, packaging variant or manufacturer specification beyond the description set out in clause 2.1.
10. General
10.1 This promotion cannot be claimed retrospectively.
10.2 This promotion may be used in conjunction with any other Student Roost offer, incentive, referral scheme, discount or promotion available at the time of booking, unless expressly stated otherwise in the terms of the other promotion.
10.3 Student Roost accepts no responsibility for technical failures, booking system errors, network interruptions or events outside its reasonable control that affect participation in the promotion.
10.4 Student Roost reserves the right to refuse, withdraw or recover a Reward where it reasonably believes a customer has acted fraudulently, dishonestly or in breach of these Terms and Conditions.
10.5 Personal data will be processed in accordance with Student Roost's Privacy Notice and applicable data protection legislation.
10.6 Student Roost reserves the right to amend, suspend or withdraw this promotion where reasonably necessary due to circumstances beyond its reasonable control, regulatory requirements or operational necessity.