We'd hate to see you cancel your booking with us, but sometimes circumstances change and you’re left with no other option – we get it!
Should you need to cancel your booking, please take a look at the Cancellation Policy for your academic year.
The policies include information on:
As per our cancellation policy, if you decide to cancel your booking within the cooling off period, your deposit will be refunded in full.
Please note that deposits must be held within the relevant Protection Scheme for at least 30 days before they can be released due to anti-money laundering regulations, so it may take a little while for the refund to be completed.