Can I access free Wi-Fi during my stay?

Keeping you connected with friends and family, while ensuring you can study uninterrupted, is a key part of the living experience at Student Roost.

All Student Roost properties provide high-speed Wi-Fi for residents, included in the price of rent, and free from usage caps, limits or hidden costs. 

Your Wi-Fi questions, answered

Do all properties use the same internet provider?

Yes, the Wi-Fi in all Student Roost properties is provided by Ask4. 

How do I join the Wi-Fi in my property?

Details on how to connect to your property Wi-Fi will be included in your online induction, and you will also receive a guide on check-in.  

How do I connect my devices to the Wi-Fi in my property?

Your devices won’t connect automatically when you are connected to the Wi-Fi, so you will need to connect each device manually.

Who do I contact if there is an issue with the Wi-Fi?

We encourage residents to contact the Wi-Fi provider directly if you are experiencing issues. Contact details will be found in the Wi-Fi connection guide you will receive when you check-in. If there is a property-wide problem or if, for any reason, the Wi-Fi needs to be disconnected, your property team will contact you in advance of this happening. 
 

What speed is my broadband?

• Provider: ASK4
• Devices: 6
• Bandwidth (Wireless Speed MB): 100
• Bandwidth (Wired Speed MBps): 200

You may find your broadband speed varies during the time of day; for example, during the peak time of 7pm to 11pm, or there may be other factors affecting your speed, e.g. uploads running in the background, security features performing scans, etc.

Your personal Wi-Fi connection is available in your flat. If you wish to connect to Wi-Fi in common areas, please contact your reception team who will be able to give you the guest log-in details.