What do I need to do before I arrive?

Prepare for the most seamless moving day experience with our pre-arrival guidance.

Whether you’re joining us for your first year of study or your last, it’s completely normal to feel nervous about moving into a new home in a new city, away from your family and friends. 

Our job is to help you feel comfortable and at home before you arrive, and one way we can help with that is letting you know exactly what to expect from us. 

 

Stay informed

The majority of the information you’ll need before and during your stay with us is accessible on your Student Roost online account. From your tenancy agreement and payment dates, to rebooking your room and useful information about your property and city, your student living experience is just a tap away. 

There’s lots to explore on your online account, so we would recommend logging in and having a look around. You can log in via your laptop or desktop computer, or for on-the-go access, via our dedicated app for Student Roost residents, which can be downloaded via the App Store or Google Play. 

 

Complete your online induction

Before you arrive, you’ll need to complete an induction. This contains information such as health and safety procedures, how to access services and facilities in your property, local services and support in your city, and what to expect when you start living with us. 

When your induction is available, it will appear on the homepage of your Student Roost online account as a task to be completed. Don’t worry, we’ll also send you an email reminder that it’s ready to complete! 

It’s important that you complete this ahead of your arrival, so we can get you checked into your room ASAP. After a long journey, we’re sure you won’t want to complete all paperwork on arrival if you haven’t done your induction!

Completing your induction is also the quickest way to check in, as you’ll be issued with a Key Collection Pass to skip the queues and paperwork on arrival, giving you fast-track access to your new home. 

 

Be prepared

Have you ever been travelling on a motorway and seen cars packed with duvets, pillows, pots and pans and anything else that can fit in the boot and back seat? 

When you live with Student Roost, this is a thing of the past. We’ve put together a comprehensive list of the only things you need to bring with you, to save you overpacking and dedicating a corner of your room for belongings you need to take back home. 

 

Get connected

Our dedicated Student Roost app lets you connect with your flatmates, see upcoming events at your property, and complete your online induction ahead of your arrival. Download it ahead of time so that when you arrive, you can start connecting with your property and its people straight away. 

 

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