I'm a parent/guardian of a student. Where can I find more information?

Wherever they are in their student journey, we're here to help. Look here for advice for parents and guardians.

We know that you might have a lot of questions about life at Student Roost, that’s why we’ve created our handy Help & Advice section. Here you can easily navigate through different parts of our customer journey, finding everything from practical advice on how to book and make payments, to guidance on what it’s like to live with us and the support we provide to our residents.

Wellbeing support

We pride ourselves on being more than a room, and we understand how important it is to build supportive and engaging communities within our properties. Our Wellbeing section gives you a flavour of how we achieve this, year after year, providing full and varied event calendars (free for our residents), warm and welcoming social spaces and a friendly and supportive property team, who genuinely care about our residents. 

From our Behind Every Door campaign to our very own Student Roost app, residents have access to support networks both inside Student Roost and within their local communities. 

Can’t find the answers you need?

Get in touch! Our properties are open 24 hours a day, so there is always a team member available to help. You can find property contact information on our Locations page, alternatively, you can submit a general enquiry here: Contact us.

Parents and student

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